Last night I thought I'd catch up with one of the episodes of 'Britain from Above' on the BBC HD channel that I'd missed because I'd been away. I duly tuned in and started to watch.
But something wasn't quite right. The DOG (digital on-screen graphic) with the BBC HD logo wasn't alone. The BBC HD Preview logo was still being radiated, meaning that there was a ghostly shadow and a redundant "Preview" on the top left of the screen.I picked up the phone and rang Red Bee Media's Duty Engineer (Red Bee Media handles the playout of the BBC's TV channels, and many others in the UK) and let him know about the problem. Within a couple of minutes the errant Preview DOG disappeared.
What's curious to me is that it seems nobody within the BBC is monitoring its output...in years gone by, the Presentation Department at Television Centre made sure that programmes were being transmitted as they should. Today, there seems to be a general abdication of responsibility for output in the multi-channel world and it's up to sharp-eyed viewers to alert broadcasters when things are going wrong.
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